Support & FAQs
Do you need assistance? Are you stuck or unable to find or understand something? There are three ways to get your answers:
Doc Box documentation
The Doc Box documentation site features helpful information for beginners, IT professionals, and anyone in between.
Here you can find:
- Use cases and benefits of Doc Box
- How to setup Doc Box
- The key features of Doc Box
- Recent changes to Doc Box
If you can’t find your answer at first, you can find additional information by:
- Using the Filter by title field in the table of contents on the left side of this website.
- Using the Search field in the top-right corner of this website to search for any term.
FAQs
Is Doc Box available for me?
Doc Box is available in 6 languages, Danish, Dutch, English, French, German and Spanish. It does have some technical requirements, which your consultant can inform you about.
How do I get Doc Box?
To subscribe to Doc Box simply reach out to your acadon consultant. Your consultant will help you with all subscription-related matters and get you up and running in no time.
See also: How to start
Where do I go if I have questions?
If you have any questions about Doc Box that you can’t find the answers to in this documentation, feel free to contact your acadon consultant or create a ticket in acadon’s helpdesk.
What does it cost to use Doc Box?
The cost of using Doc Box starts at € 99,00 per month per environment and depends on the amount of users in your environment.
Create a ticket in acadon's helpdesk
As a customer, you can always get help by creating a ticket in acadon’s helpdesk.