Table of Contents

Support & FAQs

Do you need assistance? Are you stuck or unable to find or understand something? There are three ways to get your answers:

Complaint Management documentation

The Complaint Management documentation site features helpful information for beginners, IT professionals, and anyone in between.

Here you can find:

If you can’t find your answer at first, you can find additional information by:

  • Using the Filter by title field in the table of contents on the left side of this website.
  • Using the Search field in the top-right corner of this website to search for any term.

FAQs

Is Complaint Management available for me?

Complaint Management is available in four languages, Dutch, German, French, and English. It does have some technical requirements, which your consultant can inform you about.

How do I get Complaint Management?

To subscribe to Complaint Management simply reach out to your acadon consultant. Your consultant will help you with all subscription-related matters and get you up and running in no time.

See also: How to start

Where do I go if I have questions?

If you have any questions about Complaint Management that you can’t find the answers to in this documentation, feel free to contact your acadon consultant or create a ticket in acadon’s helpdesk.

What does it cost to use Complaint Management?

The cost of using Complaint Management starts at €235 per environment per month.

Create a ticket in acadon's helpdesk

As a customer, you can always get help by creating a ticket in acadon’s helpdesk.